Key Responsibilities
- Client Communication: Handle inbound and outbound calls, emails, and client interactions in a professional and timely manner.
- Coordination & Follow-ups: Coordinate with internal teams to ensure client requests are addressed and closed efficiently.
- Workflow Management: Track tasks, update records, and ensure smooth handoffs between teams.
- Issue Resolution: Understand client concerns and ensure proper resolution or escalation when required.
Key Qualifications
- Freshers with strong communication skills are encouraged to apply.
- Good verbal and written communication abilities.
- Basic computer knowledge and comfort with emails and calls.
- Ability to multitask and manage priorities.
- Customer-focused mindset with a positive attitude.
What We Offer:
- A strong foundation in customer communication and coordination.
- On-the-job learning and mentoring.
- Friendly team culture with growth opportunities.